EMRS is a trusted social and market researcher for all levels of Government in Australia, especially State and Local Government. Being ISO20252:2019 certified, we meet the most stringent quality standards expected by all sectors.  

Our work with State Government spans most portfolios from transport and transport safety services, healthcare, aged care and community services, trade, education and training, sports and recreation, water and energy, and primary industry. We deliver one-off and longitudinal studies around community and industry attitudes to product and program development and evaluation, development and sustainability, consumer choice modelling, and customer experience. As well as conducting research for government agencies, we provide consulting services to them around in-house survey design and data analysis, desktop research, and independent post-research analysis evaluation.

EMRS has partnered with Local Government in Tasmania, NSW and QLD to deliver community satisfaction and wellbeing surveys, assets management evaluation, development and sustainability, customer experience, special projects and events research, among others. Our clients highly value our ability to deliver representative samples and gather data on hard-to-reach sub-groups. We also provide consulting services around in-house ‘Have Your Say’ survey design and data analysis, desktop research, and independent post-research analysis evaluation.